Privacy Policy

Introduction

Pingalaa LLC ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or otherwise interact with us.

Information We Collect

We may collect and process the following data about you:

1. Personal Information: Information that you provide by filling in forms on our site, such as name, email address, phone number, and other contact details.
2. Technical Data: Information about your computer, including IP address, operating system, browser type, and usage details.
3. Usage Data: Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.

How We Use Your Information

We use the information we collect for various purposes, including to:

1. Provide, operate, and maintain our website and services.
2. Improve, personalize, and expand our website and services.
3. Understand and analyze how you use our website and services.
4. Develop new products, services, features, and functionality.
5. To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services.
6. Process your transactions and manage your orders.
7. Send you transactional emails related to your account, service updates, and important notices.
8. Send you marketing communications (with your consent, where required by law).
9. Detect and prevent fraud.
10. Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, payment processing, information technology, customer service, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

2. Business Transfers

In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.

3. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account information is retained while your account is active and for a reasonable period thereafter
• Transaction records are kept for at least 7 years to comply with tax and accounting requirements
• Marketing contact information is retained until you unsubscribe or request deletion

You may request deletion of your personal information at any time by contacting us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly (cannot be disabled)
• Analytics Cookies: Help us understand how visitors use our website to improve our service
• Functional Cookies: Remember your preferences and settings for a personalized experience

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have the right to:

1. Access the personal information we hold about you.
2. Request that we correct or delete your personal information.
3. Object to the processing of your personal information.
4. Request the restriction of processing of your personal information.
5. Request the transfer of your personal information to another party.

If you wish to exercise any of these rights, please contact us at the contact information provided below. To protect your privacy, we may verify your identity before processing your request. We will respond to your request within 30 days.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: